For appointments or advice, please

call Yvonne, Stephanie or Sophie on 01993 773807



 


 


Dentists
Refer a patient
What we do
Who we are
Arranging your first appointment
The stages of treatment
Clear Aligners
In case of emergency
NHS availability
Private prices
Links to further information
Dentists' section
Dinosaur Land
Practice leaflet
Where we are and opening times
registernew

Practice leaflet

The contractor is Andrew Pearson.

Under the agreement with Oxfordshire PCT performers are: Andrew Ian Pearson (BDS,MMedSci,MOrth,FDSOrth) and Sylvia Pearson (BDS)

Address: Witney brace place, 15 Langdale Court, Witney, OX28 6FG

Tel:  01993 773807

Disabled access: There is no disabled access.  Disabled access is available for orthodontic patients at the John Radcliffe Hospital.

To request services: For NHS services ask your General Dentist to send a referral.

Rights: The patient has the rights to request a preferred practitioner by vocalizing their request to someone at the practice.

Services available: NHS Orthodontics to those under 18 yrs at the start of treatment.  Treatment is limited on the NHS to patients to moderate to severe conditions as measured on the IOTN scale.

If you require any information on this site in a different format please contact the practice.

Surgery hours:

Monday - Thursday 09:30-16:30.

Dental provision outside these hours:  You may contact your own dentist in case of emergency outside of normal surgery hours.  Alternatively the out of hours emergency dental service phone number is 111.

To make a complaint: contact the practice manager, Yvonne Martin on 01993 773807 or by emailing her at yvonne.martin6@nhs.net, or by putting your complaint in writing addressed to her at the practice. If a complaint is about any aspect of clinical care or associated charges it will normally be referred to the dentist concerned.

If you are not happy with the outcome or you do not wish for the practice to deal with your complaint and you are an NHS patient, you can contact NHS England for further advice or The General Dental Council (details of how to contact these are at the bottom of this page). Private patient complaints can go to The Dental Complaints Service and the GDC.

Patient rights and responsibilities: you are entitled to:

  •  An orthodontic assessment
  •  An explanation of your options
  •  A written treatment plan
  •  Information about charges
  •  Advice on oral health
  •  Information about this practice
  •  Help in transferring to another dentist if necessary
  •  Make a complaint

You are responsible for:

  •  Giving reasonable notice if you have to cancel or change an appointment
  •  Maintaining your oral health
  •  Paying for lost and broken appliances
  •  Bringing proof of eligibility for NHS treatment
  •  Behaving with courtesy and non-violently

Patients who are abusive or violent will not be treated!

The dentist has the right to refuse to treat any patient

Your records will remain confidential and secure.  If for any reason they need to be disclosed then you will be contacted prior to disclosure.

NHS England

Email: england.contactus@nhs.net 

Phone: 0300 311 2233

Address: NHS England, PO BOX 16738, REDDITCH, B97 9PT

The Dental Complaints Service 

Email: info@dentalcomplaints.org.uk

Phone: 020 8253 0800

Address: Stephenson House, 2 Cherry Orchard Road, Croydon CR0 6BA

Website: http://www.gdc-uk.org/sites/dcs/Pages/default.aspx

The GDC

Website: www.gdc-uk.org 

Phone: 020 7167 6000

Address: 37 Wimpole Street, London, W1G 8DQ

For emergencies contact the NHS and phone 111. 

Ask your dentist to arrange a referral if you are aged under 18,

or phone to arrange a private appointment without a referral.

Site updated 12-05-2019